289 lines
17 KiB
PHP
289 lines
17 KiB
PHP
<?php
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class HOME_TICKETDIA extends HOME
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{
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public function home_ticketdia_javainit()
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{
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}
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public function fn_ticketdia_init()
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{
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if(isset($_REQUEST['task'])){$task=trim(strtolower($_REQUEST['task']));}
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if(isset($_POST['task'])){$task=trim(strtolower($_POST['task']));}
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if($_REQUEST||$_POST){if($_REQUEST['sec']||$_POST['sec']){$task=$this->dec($task);}}
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switch($task)
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{
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case "default":
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$this->fn_default_sum();
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break;
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case $task:
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$task="fn_".$task;
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if(method_exists($this,$task)){$this->$task();}
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break;
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default:
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$this->fn_default_sum();
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break;
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}
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}
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public function fn_default_sum()
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{
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echo $this->FN_CREATEHEADER();
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echo "<style>
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.besidebtnsave {margin-left:80px;margin-top:-6px;position:absolute;}
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</style>";
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echo "<script>
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var myForm,myFormsearch,dgtra;
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function initObject()
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{";
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$qry="select datasets,startvalue,stepvalue,endvalue from ".DB_APORTIL.".tbl_chart_trendsum
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where modules='homediaperformance' and isdeleted=0 order by id desc limit 1";
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$spval=$this->fn_get_fieldsvalues("datasets,startvalue,stepvalue,endvalue",$qry);
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$datasets=$spval[0];$startvalue=$spval[1];$stepvalue=$spval[2];$endvalue=$spval[3];
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echo " var datasets=$datasets;
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var barChart1 = new dhtmlXChart({
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view:\"bar\",
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container:\"div_ticketdiabaralarm\",
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value:\"#Tclosed#\",
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color: \"#2ecc71\",
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gradient:\"rising\",
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tooltip:{
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template:\"#Tclosed#\"
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},
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width:10,
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tooltip:{
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template:\"#Tclosed#\"
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},
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xAxis:{
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template:\"'#mon#\"
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},
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yAxis:{
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start:$startvalue,
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step:$stepvalue,
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end:$endvalue
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},
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legend:{
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values:[
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{text:\"Closed\",color:\"#2ecc71\"},
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{text:\"Opened\",color:\"#e74c3c\"},
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{text:\"Total Ticket\",color:\"#f1c40f\",markerType: \"item\"}
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],
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valign:\"bottom\",
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align:\"center\",
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layout:\"x\"
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}
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});
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barChart1.addSeries({
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value:\"#Topened#\",
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color:\"#e74c3c\",
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tooltip:{
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template:\"#Topened#\"
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}
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});
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barChart1.addSeries({
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//offset:0,
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view: \"line\",
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item:{
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radius:0
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},
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line:{
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color:\"#f1c40f\"
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},
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value:\"#totalticket#\",
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tooltip:{
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template:\"#totalticket#\"
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},
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label:\"<b>#totalticket#</b>\"
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});
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barChart1.parse(datasets,\"json\");";
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// === Trend Pie1 by Revenue
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$qry="select datasets,startvalue,stepvalue,endvalue from ".DB_APORTIL.".tbl_chart_trendsum
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where modules='homediaperformance2' and isdeleted=0 order by id desc limit 1";
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$spval=$this->fn_get_fieldsvalues("datasets,startvalue,stepvalue,endvalue",$qry);
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$datasets=$spval[0];$startvalue=$spval[1];$stepvalue=$spval[2];$endvalue=$spval[3];
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echo " var datasets=$datasets;
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var barChart2 = new dhtmlXChart({
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view:\"bar\",
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container:\"div_ticketdiabaralarm2\",
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value:\"#Tclosed#\",
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color: \"#2ecc71\",
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gradient:\"rising\",
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tooltip:{
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template:\"#Tclosed#\"
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},
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width:10,
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tooltip:{
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template:\"#Tclosed#\"
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},
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xAxis:{
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template:\"'#times#\"
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},
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yAxis:{
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start:$startvalue,
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step:$stepvalue,
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end:$endvalue
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},
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legend:{
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values:[
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{text:\"Closed\",color:\"#2ecc71\"},
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{text:\"Opened\",color:\"#e74c3c\"},
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{text:\"Total Ticket\",color:\"#f1c40f\",markerType: \"item\"}
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],
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valign:\"bottom\",
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align:\"center\",
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layout:\"x\"
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}
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});
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barChart2.addSeries({
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value:\"#Topened#\",
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color:\"#e74c3c\",
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tooltip:{
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template:\"#Topened#\"
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}
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});
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barChart2.addSeries({
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//offset:0,
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view: \"line\",
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item:{
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radius:0
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},
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line:{
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color:\"#f1c40f\"
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},
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value:\"#totalticket#\",
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tooltip:{
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template:\"#totalticket#\"
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},
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label:\"<b>#totalticket#</b>\"
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});
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barChart2.parse(datasets,\"json\");";
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echo " };
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</script>";
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echo $this->FN_CLOSEHEADER();
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echo $this->FN_CREATEBODY("white");
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echo "<table width=\"98%\" height=\"100%\" border=\"0\">";
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echo " <tr>
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<td valign=\"top\" width=\"70%\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:24px;color:blue\">Trend Tickets Alarm Period ".date("Y")."</div>
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<div id=\"div_ticketdiabaralarm\" style=\"width:100%;height:330px;\"></div>
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</td>
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<td rowspan=\"2\" valign=\"top\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:24px;color:blue\">ALARM DIA ".date("M")."/".date("Y")."</div>
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<div style=\"overflow:auto;width:100%;height:630px;margin-top:10px;box-shadow: 0 4px 8px 0 rgba(0,0,0,0.2);border-radius:2%;background-image: linear-gradient(to right, #4facfe 0%, #00f2fe 100%);\">";
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echo "<table width=\"95%\" style=\"color:white;margin-top:10px;font-size:11pt\" align=\"center\">";
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$qry="select id,customerdia,downtime,issues,durationinmonths,durationindays,durationinhours,durationinminutes
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from ".DB_APORTIL.".tbl_nits_diaticketsheader
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where status=0 order by id asc";
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//echo $qry;
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$qrycheck="select id,customerdia,downtime,issues,durationinmonths,durationindays,durationinhours,durationinminutes
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from ".DB_APORTIL.".tbl_nits_diaticketsheader
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where status=0
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order by id asc limit 1";
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if($this->fn_row_isexists($qrycheck))
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{
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$rs=$this->selectquery($qry);
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if($rs)
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{
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$i=1;
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while($rw=$this->data_row_object($rs))
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{
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// === GET DURATION DOWN TIME
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$df=$this->durationindate($rw->downtime,date("Y-m-d H:i"));
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$durationinmonths=0;$durationindays=0;$durationinhours=0;$durationinminutes=0;
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if(count($df)>0)
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{
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$durationinmonths=$df['month'];
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$durationindays=$df['day'];
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$durationinhours=$df['hour'];
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$durationinminutes=$df['minute'];
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}
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$duration="";
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if($durationinmonths){$months="month";if($durationinmonths>1){$months="months";}$duration="$durationinmonths $months ";}
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if($durationindays){$days="day";if($durationindays>1){$days="days";}$duration.="$durationindays $days ";}
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if($durationinhours){$hours="hour";if($durationinhours>1){$hours="hours";}$duration.="$durationinhours $hours ";}
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if($durationinminutes){$minutes="minute";if($durationinminutes>1){$minutes="minutes";}$duration.="$durationinminutes $minutes ";}
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echo "<tr>";
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echo " <td valign=\"top\" width=\"2px\"><i>$i.</i></td>";
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echo " <td valign=\"top\" width=\"90px\"><i>ID</i></td>";
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echo " <td valign=\"top\" width=\"2px\">:</td>";
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echo " <td valign=\"top\"><i>".$rw->id."</i></td>";
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echo "</tr>";
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echo "<tr>";
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echo " <td></td>";
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echo " <td valign=\"top\" width=\"110px\"><i>Customer Name</i></td>";
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echo " <td valign=\"top\" width=\"2px\">:</td>";
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echo " <td valign=\"top\"><i>".$rw->customerdia."</i></td>";
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echo "</tr>";
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echo "<tr>";
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echo " <td></td>";
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echo " <td valign=\"top\">Down Time</td>";
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echo " <td valign=\"top\">:</td>";
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echo " <td valign=\"top\">".date("Y-m-d H:i:s",strtotime($rw->downtime))."</td>";
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echo "</tr>";
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echo "<tr>";
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echo " <td></td>";
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echo " <td valign=\"top\">Duration</td>";
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echo " <td valign=\"top\">:</td>";
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echo " <td valign=\"top\">$duration</td>";
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echo "</tr>";
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echo "<tr>";
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echo " <td></td>";
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echo " <td valign=\"top\">Issues</td>";
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echo " <td valign=\"top\">:</td>";
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echo " <td valign=\"top\">".$rw->issues."</td>";
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echo "</tr>";
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echo "<tr>";
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echo " <td></td>";
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echo " <td valign=\"top\"><b>Last Response</b></td>";
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echo " <td valign=\"top\"><b>:</b></td>";
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$response="";$dateupdated="-";
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if($this->fn_row_isexists("select actions,dateupdated from ".DB_APORTIL.".tbl_nits_diaticketsdetail where idheader='".$rw->id."' and isdeleted=0 order by id desc limit 1"))
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{
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$sp=$this->fn_get_fieldsvalues("actions,dateupdated","select actions,dateupdated from ".DB_APORTIL.".tbl_nits_diaticketsdetail where idheader='".$rw->id."' and isdeleted=0 order by id desc limit 1");
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$response=$sp[0];$dateupdated=$sp[1];
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}
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$lastresponse="-";
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if($response){$lastresponse=$response." at ( $dateupdated )";}
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echo " <td valign=\"top\"><b>$lastresponse</b></td>";
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echo "</tr>";
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echo "<tr height=\"10px\"><td colspan=\"4\"></td></tr>";
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$i+=1;
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}
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}
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}
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else
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{
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echo "<tr>";
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echo " <td>Nihil.</td>";
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echo "</tr>";
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}
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echo "</table>";
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echo " </div>
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</td>
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</tr>
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<tr>
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<td valign=\"top\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:24px;color:blue\">Trend Tickets Alarm By Time Period ".date("M Y")."</div>
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<div id=\"div_ticketdiabaralarm2\" style=\"width:100%;height:330px;\"></div>
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</td>
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</tr>";
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echo "</table>";
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echo $this->FN_CREATEFOOTER();
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}
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}
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?>
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