292 lines
17 KiB
PHP
292 lines
17 KiB
PHP
<?php
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class HOME_TICKET extends HOME
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{
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public function home_ticket_javainit()
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{
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}
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public function fn_ticket_init()
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{
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if(isset($_REQUEST['task'])){$task=trim(strtolower($_REQUEST['task']));}
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if(isset($_POST['task'])){$task=trim(strtolower($_POST['task']));}
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if($_REQUEST||$_POST){if($_REQUEST['sec']||$_POST['sec']){$task=$this->dec($task);}}
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switch($task)
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{
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case "default":
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$this->fn_default_sum();
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break;
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case $task:
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$task="fn_".$task;
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if(method_exists($this,$task)){$this->$task();}
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break;
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default:
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$this->fn_default_sum();
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break;
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}
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}
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public function fn_default_sum()
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{
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echo $this->FN_CREATEHEADER();
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echo "<style>
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.besidebtnsave {margin-left:80px;margin-top:-6px;position:absolute;}
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</style>";
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echo "<script>
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var myForm,myFormsearch,dgtra;
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function initObject()
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{";
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$qry="select datasets,startvalue,stepvalue,endvalue from ".DB_APORTIL.".tbl_chart_trendsum
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where modules='hometicketperformance' and isdeleted=0 order by id desc limit 1";
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$spval=$this->fn_get_fieldsvalues("datasets,startvalue,stepvalue,endvalue",$qry);
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$datasets=$spval[0];$startvalue=$spval[1];$stepvalue=$spval[2];$endvalue=$spval[3];
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// echo " var datasets = [
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// { sitedown:\"20\", mainsfail:\"35\", alarm3G:\"35\", alarm4G:\"15\", totalticket:\"55\", year:\"Jan\" },
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// { sitedown:\"20\", mainsfail:\"35\", alarm3G:\"35\", alarm4G:\"35\", totalticket:\"55\", year:\"Feb\" },
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// { sitedown:\"40\", mainsfail:\"24\", alarm3G:\"35\", alarm4G:\"25\", totalticket:\"40\", year:\"Mar\" },
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// { sitedown:\"44\", mainsfail:\"20\", alarm3G:\"35\", alarm4G:\"5\", totalticket:\"27\", year:\"Apr\" },
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// { sitedown:\"23\", mainsfail:\"50\", alarm3G:\"35\", alarm4G:\"56\", totalticket:\"43\", year:\"May\" },
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// { sitedown:\"21\", mainsfail:\"36\", alarm3G:\"35\", alarm4G:\"23\", totalticket:\"31\", year:\"Jun\" },
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// { sitedown:\"50\", mainsfail:\"40\", alarm3G:\"35\", alarm4G:\"12\", totalticket:\"56\", year:\"Jul\" },
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// { sitedown:\"30\", mainsfail:\"65\", alarm3G:\"35\", alarm4G:\"33\", totalticket:\"75\", year:\"Aug\" },
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// { sitedown:\"90\", mainsfail:\"62\", alarm3G:\"35\", alarm4G:\"20\", totalticket:\"55\", year:\"Sep\" },
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// { sitedown:\"55\", mainsfail:\"40\", alarm3G:\"35\", alarm4G:\"10\", totalticket:\"60\", year:\"Oct\" },
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// { sitedown:\"72\", mainsfail:\"45\", alarm3G:\"35\", alarm4G:\"14\", totalticket:\"54\", year:\"Nov\" },
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// { sitedown:\"72\", mainsfail:\"45\", alarm3G:\"35\", alarm4G:\"13\", totalticket:\"54\", year:\"Dec\" }
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// ];";
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echo " var datasets=$datasets;
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var barChart1 = new dhtmlXChart({
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view:\"bar\",
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container:\"div_ticketbaralarm\",
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value:\"#T1#\",
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color: \"#58dccd\",
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gradient:\"rising\",
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tooltip:{
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template:\"#T1#\"
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},
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width:10,
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tooltip:{
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template:\"#T1#\"
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},
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xAxis:{
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template:\"'#mon#\"
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},
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yAxis:{
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start:$startvalue,
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step:$stepvalue,
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end:$endvalue
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},
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legend:{
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values:[
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{text:\"SiteDown\",color:\"#58dccd\"},
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{text:\"Mainsfails\",color:\"#a7ee70\"},
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{text:\"alarm3G\",color:\"#2980b9\"},
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{text:\"alarm4G\",color:\"#1abc9c\"},
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{text:\"Total Ticket\",color:\"#36abee\",markerType: \"item\"}
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],
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valign:\"bottom\",
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align:\"center\",
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layout:\"x\"
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}
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});
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barChart1.addSeries({
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value:\"#T2#\",
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color:\"#a7ee70\",
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tooltip:{
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template:\"#T2#\"
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}
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});
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barChart1.addSeries({
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value:\"#T3#\",
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color:\"#2980b9\",
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tooltip:{
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template:\"#T3#\"
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}
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});
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barChart1.addSeries({
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value:\"#T4#\",
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color:\"#1abc9c\",
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tooltip:{
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template:\"#T4#\"
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}
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});
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barChart1.addSeries({
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//offset:0,
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view: \"line\",
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item:{
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radius:0
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},
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line:{
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color:\"#36abee\"
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},
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value:\"#totalticket#\",
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tooltip:{
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template:\"#totalticket#\"
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},
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label:\"<b>#totalticket#</b>\"
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});
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barChart1.parse(datasets,\"json\");";
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// === Trend Pie1 by Revenue
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$qry="select datasets,startvalue,stepvalue,endvalue from ".DB_APORTIL.".tbl_chart_trendsum
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where modules='hometicketperformancepie1' and isdeleted=0 order by id desc limit 1";
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$spval=$this->fn_get_fieldsvalues("datasets,startvalue,stepvalue,endvalue",$qry);
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$datasets=$spval[0];$startvalue=$spval[1];$stepvalue=$spval[2];$endvalue=$spval[3];
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echo " var datasets = $datasets;
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var pieChart = new dhtmlXChart({
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view:\"pie\",
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container:\"div_ticketpie1alarm\",
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value:\"#vals#\",
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color:\"#color#\",
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legend:\"#category#\",
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pieInnerText:\"<b>#vals#</b>\",
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shadow:0
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});
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pieChart.parse(datasets,\"json\");";
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// === Trend Pie2 by Sitetype
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$qry="select datasets,startvalue,stepvalue,endvalue from ".DB_APORTIL.".tbl_chart_trendsum
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where modules='hometicketperformancepie2' and isdeleted=0 order by id desc limit 1";
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$spval=$this->fn_get_fieldsvalues("datasets,startvalue,stepvalue,endvalue",$qry);
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$datasets=$spval[0];$startvalue=$spval[1];$stepvalue=$spval[2];$endvalue=$spval[3];
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echo " var datasets = $datasets;
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var pieChart2 = new dhtmlXChart({
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view:\"pie\",
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container:\"div_ticketpie2alarm\",
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value:\"#vals#\",
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color:\"#color#\",
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legend:\"#sitetype#\",
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pieInnerText:\"<b>#vals#</b>\",
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shadow:0
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});
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pieChart2.parse(datasets,\"json\");
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};
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</script>";
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echo $this->FN_CLOSEHEADER();
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echo $this->FN_CREATEBODY("white");
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echo "<table width=\"100%\" height=\"100%\">";
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echo " <tr>
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<td valign=\"top\" width=\"70%\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:24px;color:blue\">Trend Tickets Alarm Period ".date("Y")."</div>
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<div id=\"div_ticketbaralarm\" style=\"width:100%;height:330px;\"></div>
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</td>
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<td valign=\"top\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:24px;color:blue\">MTTR Ticket Period ".date("M")."/".date("Y")."</div>
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<div style=\"width:100%;height:230px;margin-top:35px;border-radius:2%;background-image: linear-gradient(to right, #4facfe 0%, #00f2fe 100%);\">";
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$qry="select category,slainhours sla from ".DB_APORTIL.".tbl_nits_mttrbycategory where isdeleted=0 order by id asc";
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$rs=$this->selectquery($qry);$arrsla=array();
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if($rs)
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{
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$avgall=0;
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while($rw=$this->data_row_object($rs))
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{
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$arrsla[$rw->category]=round($rw->sla,2);
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$avgall+=$rw->sla;
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}
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$avgall=round(($avgall/4),2);
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}
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$this->clearrecordset($rs);
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echo " <table width=\"98%\" height=\"100%\" align=\"center\" style=\"color:white;font-size:18px\">
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<tr height=\"10%\">
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<td colspan=\"3\" style=\"font-size:20px;font-style:italic;\">Today ".date("d M Y")." </td>
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</tr>
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<tr height=\"10%\">
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<td width=\"25%\">PLATINUM</td>
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<td width=\"2px\" align=\"center\">:</td>
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<td>".$arrsla["PLATINUM"]." Hours</td>
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</tr>
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<tr height=\"10%\">
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<td>GOLD</td>
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<td width=\"2px\" align=\"center\">:</td>
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<td>".$arrsla["GOLD"]." Hours</td>
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</tr>
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<tr height=\"10%\">
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<td>SILVER</td>
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<td width=\"2px\" align=\"center\">:</td>
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<td>".$arrsla["SILVER"]." Hours</td>
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</tr>
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<tr height=\"10%\">
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<td>BRONZE</td>
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<td width=\"2px\" align=\"center\">:</td>
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<td>".$arrsla["BRONZE"]." Hours</td>
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</tr>
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<tr>
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<td colspan=\"3\" align=\"center\" valign=\"middle\">
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<span style=\"font-size:46px;\">
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$avgall Hours
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</span>
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<div style=\"margin-top:-15px\">
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<font style=\"font-size:12px;font-style:italic;\">average for closed ticket</font>
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</div>
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</td>
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</tr>
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</table>
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</div>
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</td>
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</tr>
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<tr>
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<td valign=\"top\">
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<table width=\"96%\" style=\"background-color:#ecf0f1\" align=\"center\">
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<tr>
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<td style=\"text-align:center;\" width=\"50%\" halign=\"center\">
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<div id=\"div_content\" style=\"width:100%;border:1px solid #A4BED4;\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:20px;color:blue\">Alarm By Category Period ".date("M")."/".date("Y")."</div>
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<div id=\"div_ticketpie1alarm\" style=\"width:100%;height:250px;\"></div>
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</div>
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</td>
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<td>
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<div id=\"div_content\" style=\"width:100%;border:1px solid #A4BED4;\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:20px;color:blue\">Alarm By Sitetype Period ".date("M")."/".date("Y")."</div>
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<div id=\"div_ticketpie2alarm\" style=\"width:100%;height:250px;\"></div>
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</div>
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</td>
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</tr>
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</table>
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</td>
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<td valign=\"top\">
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<div style=\"width:100%;text-align:center;text-decoration:underline;font-size:24px;color:blue\">SUMMARY Ticket Period ".date("M")."/".date("Y")."</div>
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<div style=\"width:100%;height:230px;margin-top:15px;border-radius:2%;background-image: linear-gradient(to right, #92fe9d 0%, #00c9ff 100%);\">
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<br/>
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<table width=\"80%\" align=\"center\" style=\"color:white;margin-top:30;\" cellspacing=\"0\">
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<tr>
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<td style=\"border-bottom:1px solid white;\"></td>
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<td width=\"30%\" style=\"border-bottom:1px solid white;border-left:1px solid white;text-align:right;\">Open </td>
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<td width=\"30%\" style=\"border-bottom:1px solid white;border-left:1px solid white;text-align:right;\">Closed </td>
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</tr>";
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$qry="select category,opened,closed from ".DB_APORTIL.".tbl_nits_sumticketstatus
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where isdeleted=0 order by id asc";
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$rs=$this->selectquery($qry);
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if($rs)
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{
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while($rw=$this->data_row_object($rs))
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{
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echo "<tr>";
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echo " <td>".$rw->category."</td>";
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echo " <td style=\"text-align:right;\">".$rw->opened." </td>";
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echo " <td style=\"text-align:right;\">".$rw->closed." </td>";
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echo "</tr>";
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}
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}
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$this->clearrecordset($rs);
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echo " </table>
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</div>
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</td>
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</tr>";
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echo "</table>";
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echo $this->FN_CREATEFOOTER();
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}
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}
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?>
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